Vishing Simulation
Phone-based social engineering scenarios designed to evaluate verification processes, helpdesk resilience and employee response discipline.
Who needs this service
Organizations with customer support or privileged workflows where phone-based fraud can lead to data loss or unauthorized actions must validate voice-channel defenses.
What the test includes
Scoped campaigns with approved pretexts, including:
- Caller pretext design, escalation and escalation points review
- Capture and analysis of call outcomes and control failures
- Recommendations for call-authorization and verification hardening
Final Deliverables
A Vishing simulation report, including:
Available extensions:
Helpdesk training, MFA/reset policy improvements, simulated multi-channel attacks
